tag: Exchange-Online · 2 items
- Engineer — Skip
- SOC/IR — Skip
- Leader — Learn: An active Exchange Online outage affecting email and authentication may warrant a brief heads-up to leadership if email disruption is visible org-wide; monitor Microsoft’s service health dashboard for resolution timeline and impact scope.
- Engineer — Plan: Monitor Microsoft’s service health dashboard (EX1234 or similar incident ID) for resolution status; if Exchange Online is in your environment, check whether any mailboxes have been incorrectly quarantined and open a support ticket if affected.
- SOC/IR — Skip
- Leader — Learn: An availability incident affecting Exchange Online mailboxes is a business-continuity data point; no leadership action required until Microsoft’s resolution confirms scope or data impact.